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- I've heard a few people mention complaints about latency recently and I just passed on a couple of those threads to other people at Google. Fair feedback, and it's appreciated.
- Duncan Riley mused that FeedBurner is more about advertising these days, but that's Duncan's take. Have you seen any statement from Google that backs up Duncan's opinion? I'm not aware of any statement by Google to that effect.
- Dave Winer worries about outsourcing feed burning to Google, but with FeedBurner's MyBrand service (which is now free, courtesy of Google), you keep your feeds on your own domain. Do a Google search for [master feed domain] to see Danny Sullivan's excellent write-up on how to do this. This is how I handle the feeds on my blog, and I can leave FeedBurner any time I want just by where feeds.mattcutts.com points to, so I remain in control of my feed's destiny. :)
That being said, why has it taken Google so long to poke its head up and show some interest in our concerns? You question my qualified references to Duncan and Dave (and there has been a steady drumbeat from Gillmore, Scoble, and a number of others). I'm not even a tech writer. Shouldn't you have been talking to these guys all along? Duncan's article has been around a while, and the one at Scripting News dates back to July. you've had plenty of time.
Your point is well-taken on MyBrand, and I'll repeat my article's appreciation of Google's generosity in making FeedBurner's premium services free for all. Here's to a bright future.
(I hope you don't consider this spam. I saw this post at HackerNews and after reading it thought you might find this comment useful).
Google's post-purchase treatment of FB is just another example of how Google does such a mediocre job of making deals really work. It seems that the common modus operandi for acquisitions is to make things free but do little to keep these start-ups innovating. Strange.
As it stands, I think that the FeedBurner admin UI is pathetic. The organization (optimize, publicize...) makes no sense at all. In the near term, I think I will remove all those delicious etc. feedflare links and use the corresponding Wordpress plugins and theme mods. Great point about bookmarking the wrong URL.
This is what I have been doing on all my blogs. I ask users to subscribe to my native feed itself. Recently I had to shift feeds because FB suddenly stopped working on one blog.
And another feed just got deleted for no reason on the Feedproxy service.
As for the support, it is simply terrible!